Frequently Asked
Questions

Our flower shop is an e-commerce shop and is located in a brick-and-mortar office suite in Escondido, CA 92029. We are closed to the public.

Our flower shop is open from 8 am - 5 pm, Monday through Friday, 8 am – 3 pm on Saturday and Closed on Sunday.

It's easy to order online! Browse our Order Menu, or Merch/Swag Menu - add your selections to your cart and follow the prompts to place your order for delivery. We ship gifts nationwide - you'll find a shipping option available at checkout if your order can be shipped via mail.

Yes, check it out on our Return Policy page.

To cancel a scheduled flower order, send an email to hello@sandiegoblooms.com. Orders being cancelled or modified within 72 hours of the pick-up / delivery date may be ineligible for a refund or store credit.

San Diego Blooms flower arrangements are all one of a kind! Each one is subject to flower availability and seasonality. While we can take requests for certain color palettes, we reserve the right to substitute as needed. That means we cannot guarantee any specific flowers or colors. To add certain requests for flower choices, allergies, or color preferences please add your note in our "notes to florist" section when placing your order.

Absolutely! We offer delivery almost anywhere in San Diego County Monday – Saturday, within defined order hours. Simply place your order online and select a delivery date at checkout.

Delivery pricing starts at $15. and varies based on distance from our shop's location.

San Diego Blooms delivers between 10 am - 5pm, Mon - Friday and 10 am – 3 pm on Saturday. Delivery times vary based on our delivery driver's routes, and the recipient's distance from our shops. While we cannot guarantee a specific time for standard deliveries, priority delivery may be available for an added fee. If you'd like to request priority delivery for your order, please email hello@sandiegoblooms.com with your order number and the details of when you'd like your delivery scheduled.

Our online shop has a 1:00pm cutoff time for next-day orders, but we do our best to accommodate select same day deliveries upon request. Give us a call at (760) 877-1201 to make a request for same day delivery.

No, at this time San Diego Blooms is not offering services for Weddings but may at a future date.

The earlier, the better! If you know you have a special event coming up, please place your order at least 3 weeks in advance. This gives us time to source any extra special blooms you'verequested, and coordinate delivery times with our drivers so your blooms arrive picture perfect.

Floral wearables (like boutonnières, flower crowns, corsages, and flower necklaces) do not have a water source, so picking up closest to the event date is best. If this isn’t possible, adding a damp paper towel over the wearable may help with longevity. If your event is taking place the day after your planned pickup/delivery, let us know to use hardier blooms or dried/preserved flowers, which will perform better out of water for 24 hours. If you have room in your refrigerator, that’s a great place to store your wearables. For event florals, our florists take great care to prepare your flowers to be at their peak beauty in time for your event. This means that their shelf life is a little shorter than other styles of arrangements; centerpieces are built bold and beautiful, and in full bloom. But just like all our flower designs, we recommend keeping the water fresh, and protecting your blooms for direct sunlight to extend their life as much as possible. If longevity is a concern, we can make a note to include hardier blooms in your order, but this may limit flower varieties. Before your event, we suggest that you store your flower items in a cool, dark place, out of direct sunlight and check the water levels daily.

Our florists strive to honor your special color requests. We receive our flowers from local markets and gardens based on seasonal availability, so requests are not guaranteed, and exact color hues and shades will vary. We do everything we can to fulfill your flower requests, but we are only able to access what is seasonally available. With that said, our floral team works hard to match specific flowers as closely as possible! We’re happy to receive up to 5 inspirational images (no large files or Pinterest boards, please!) to help us understand the vision you would like for your florals. Feel free to email your order # and inspiration images to: hello@sandiegoblooms.com and we’ll pass that on to the team. Our florists use inspiration photos as a reference guide but will not copy an exact design. Everything is interpreted by our highly trained floral staff in our signature style.

Yes! We have several colors of ribbons for you to choose from. Please email hello@sandiegoblooms.com.Popular color choices include white, pink, and coral.

Unfortunately, we are unable to send preview images of your order, and mockups are not included in our menu service. You may opt to purchase an additional arrangement/wearable within a week or two of the events, which would more closely approximate the flowers and greenery that will be seasonally available on the date of your event. However, it will not be an exact replica of the items on your final order, only an approximation, since our wholesale availability changes week by week.

The standard delivery fee for orders with a subtotal under $500 is based on the delivery zone at $15, $20, $30, or $40 (depending on distance from our design studio), with the delivery window between 10am-5pm. Priority delivery includes a 2-hour delivery window, can be added to any order, and is calculated as an additional fee based on the percentage of the order subtotal and the delivery zone (10%, 20%, 30%, or 40%). Priority delivery is automatically added to orders with a subtotal over $500. Our delivery fee is capped at $250 for a large order delivery within our standard delivery zones.

No, our delivery drivers will drop off your items with the appointed customer listed on the order. Upon request, depending on availability, you may be able to add set-up with a florist, which is billed at an additional cost of $75/hr per florist on site for setup.

In the events industry, post-event cleanup is called "strike." We offer strike as an add-on service, where our team will return to the venue to take away any remaining flower arrangements, or clean up flowers from an installed floral arch, event aisle, etc. We charge a flat fee of $250, and scheduling is based on first-come-first-served availability. Email hello@sandiegoblooms.com to inquire!

Vases are included in the price of the Orders menu items, so the vases are yours to keep! You may choose to gift your event flowers to your guests to take home with the vases after the event.

Yes! We love hosting workshops where we teach flower arranging 101, flower crown making and wreath making! Sign up for our newsletter to stay up to date on when they are scheduled. We also love to bring our workshops to you for private parties and corporate events, either in person, or remote! For more information or to book please email hello@sandiegoblooms.com

We work with a handful of local wholesalers and importers as well as a selection of local flower farms.

The best way to care for your flowers is to keep them in fresh, cool water away from direct sunlight or heat. We've done a few experiments to see what keeps flowers fresh, and time after time, replacing vase water daily is the trick that keeps our flowers looking cute the longest. Certain varieties of flowers last longer than others, but with proper care our cut flowers and arrangements can last 7-10 days!

Your cancellation request is placed less than 72 hours prior to the scheduled pick up/delivery date.

When you bring in your merchandise item(s) in re-sellable condition, along with original packaging and provide your receipt within 30 days of purchase. 
Or, when a flower order cancellation is made more than 72 hours prior to the scheduled pick up/delivery date and is for $250 or less.

Call us at (760) 877-1201. Email hello@sandiegoblooms.com

We recommend placing an order for the minimum of what you would like and placing anadditional order later when you decide whatyou’d like to add. This is to avoid over-ordering and not being eligible for a refund. 


We recommend 30 days in advance, but we can process large orders if placed 2 weeks in advance; however, the more notice we have, the better! *In the event that you place a large flower order ($250+) within 72 hours of your event, the 48 hour credit card/cash refund or store credit refund doe